Buffering is very frustrating. Nitro TV strives to keep its servers running at peak performance so you never experience buffering or freezing. With that being said, most of the time, buffering is caused by a faulty setup or connection. No worries though! We will help you narrow down the issue and hopefully put an end to your buffering.
It’s important to note that if you are only experiencing buffering on every channel, the issue is most likely resolved with one of the tips below.
Nitro TV suggests a speed of 15 Mbps or higher to stream smoothly. Test your internet speed at fast.com (click here) to ensure you’re getting sufficient speeds. It is important to test your speeds from the device with the issue. If you are buffering on your fire stick, you have to run the speed test from your fire stick. There are various applications you can use to test your speed via the Amazon App Store.
If too many devices are connected to your WiFi, they may be using up the majority of your internet speeds. Check your connected devices and see if there are any devices that are running/using resources. Ensure that your streaming device is within close enough range to receive a good signal.
One of the most important deciding factors of buffering is the actual device that you are streaming on. Older android boxes do not have enough storage or memory to run newer apps smoothly. Your device may also have background apps consuming memory, causing buffering. Go to your Settings -> Applications -> Manage Installed Applications menu. Uninstall apps which are not needed, and close apps that you do not need to be running. Consider upgrading your device if it is older than a few years. The Amazon Fire TV 4k Stick is affordable and performs amazingly with Nitro. If you want something even more high-end, look into the Nvidia Shield TV.
One of the more common reasons for buffering/freezing is internet provider throttling. What is ISP throttling? This is when your internet provider intentionally slows down or even blocks streaming services. This can easily be solved by using a VPN service on your streaming device. A VPN is an application/service that you can install on your device to bypass any throttling or blocks. Our personal favorite VPN is Nord VPN. It is easy to install and does a great job.
Sometimes, the issue could be solved by a simple reboot. Unplug your streaming device from the outlet, your router/modem, and wait for a few minutes. Plug them back in and try again.