By purchasing any product or service from (this website), you agree to the terms and conditions listed below.

By making a payment on using the payment processor, you acknowledge that you, the cardholder, are authorized to make this payment. You acknowledge you have the cardholder’s permission to be making any payment under their name, or that you are the cardholder making the payment.

After your purchase, refunds are not accepted. It costs us money to create accounts; therefore, refunds are not accepted after purchase under any circumstance. Testing our service with our 24 hour trial is highly recommended before buying a higher package.

Accounts usually take 12-24 hours to activate; however, most accounts are activated much sooner. Please do not email or call asking for account status if you have not received this email yet. This can take up to 12 hours, however it usually takes a lot less time. Before contacting us about how to install Nitro TV, please read the Install pages that can be found at the top of our website under the “Setup” link.

MAC accounts are 1 device only. The MAC you use with your purchase cannot be changed after purchase. 2 device limitation is strictly enforced for 2 device packages. Violations of these terms will result in account ban and NO REFUND. To use Smart STB, you must purchase a username/password account and then generate an m3u link for your stb. Do not purchase a MAC account if you are using Smart STB emulator. Unlimited device packages are set to 8 device limit by default. If you require more than this, let us know via email.

We offer support for the duration of your subscription via email Email support may take up to 24 hours for a response.

In order to keep the service running at its best you may experience intermittent down time for maintenance and upgrades. We reserve the right to control content on Nitro TV. We may add or remove channels at any time. We reserve the right to control content on Nitro TV.

Must have a supported device and HIGH SPEED INTERNET. A speed of 15 mbps ON THE DEVICE you are using is recommended. A device with available memory and sufficient hardware is required. If your Internet provider is throttling or blocking Nitro TV, a VPN is highly recommended on the device you use to stream to prevent Nitro TV from being blocked.